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Mission-Critical Application Maintenance and Support

We offer ultimate care of your application that your business demands

Accelerate Business Productivity with Mission Critical Application Maintenance and Support Services

The success of the businesses today depends heavily on the continuous and smooth functioning of the mission critical applications. Even a brief downtime results not only in huge financial lose but also damage the business' reputation in case of app failure

That’s where we come in

With 10 years of expertise in the field our seasoned engineering team takes adept care of mission critical applications-be it desktop, web, mobile or SaaS applications (online/offline) and make sure to take preemptive measures to prevent not only unexpected downtime and application failure, but also enhancing your project features at scale.

We help businesses to infuse new life to their mature applications through our quality project management and execution.

Faster
Time-to-market

75%

Capital Expenditure
saving

30%

IT Resource
Saving

40%

Application Maintenance, Sustenance, & Support Services

Considering the overall frequency of applications updates due to swift technological advances, our application maintenance and support services sustain mission critical applications for long term.

Application Performance Tuning And Optimization

  • Proactive Bugs and Issues Resolution
  • Timely Application Code Optimization
  • Timely Query Optimization
  • Timely Technological Upgrades

Cloud Architecture Performance Tuning And Optimization

  • Automated Upscaling and Downscaling of the Server Architecture
  • Fault-tolerant Architecture for High Volume Traffic
  • Security Risk Management
  • Disaster Management and Recovery Assessment, Scanning, and Optimization of Cloud Architecture
  • Cloud Cost Optimization
  • Migration to Cloud

Rapid Development And Maintenance

  • Continuous Feature Evolvement through Weekly Sprints
  • Creation and Integration of Advanced Modules that Increase Value in your Product
  • Collaboration in Research and Revenue-driven Application Growth

Our Third-Party Application Takeover Process

1

Complete Analysis

  • Architecture and Code Audit
  • Documentation Review
  • Performance Testing

2

Prompt Response

  • Hot Fixes
  • Performance Improvement
  • Documentation Recovery

3

Support & Maintenance

  • Online helpdesk and support
  • Tracking & fixing issues
  • Improvements Planning
  • Scheduled and on-demand updates

Looking For Application Maintenance & Support Of Your Mission Critical Applications?

Get in Touch

Service Delivery Reporting

Our service delivery reporting allows you to make informed decisions regarding our services and your business through the service reports that are issued on different intervals:

Our service delivery reporting allows you to make informed decisions regarding our services and your business through the service reports that are issued on different intervals:

Monthly

Support and Maintenance Report

Quarterly & Annually

Cloud Architecture Audit Report

Half Yearly

Application Service Delivery Performance Report

Yearly

Application Audit Report

Contact us to see how we add value to our customer's business through our comprehensive app support and maintenance services

Our Application Maintenance And Support Services Encompass Activities Such As

Error Tracking &
Debugging

Offshore Product
Maintenance

Version
Upgrade

Version
Enhancements

Comprehensive
User Support

Technical
TroubleShooting

Performance
Monitoring

Performance Testing

Documentation
Development

Quality Assurance
Testing

Our Application Maintenance And Support Services Encompass Activities Such As

Error Tracking &
Debugging

Offshore Product
Maintenance

Version
Upgrade

Version
Enhancements

Comprehensive
User Support

Technical
TroubleShooting

Performance
Monitoring

Performance Testing

Documentation
Development

Quality Assurance
Testing

Keeping Costs Under Control

  • Reduction In Development Costs

  • Reduction In Onboarding Costs

  • Reduction In Maintenance Costs

Reduction In Development
Costs

Our tried-and-true agile product workflow that includes in depth review of codes, early bug detection and frequent testing help you to reduce the cost of fixing and overall development expenditure with each iteration.

Reduction In Onboarding
Costs

Our well-defined processes and good documentation practices helps you to transfer knowledge reliably resulting in bringing down the cost of onboarding new team members.

Reduction In Maintenance
Costs

Through our reliable tech stack, robust architecture, well-structured knowledge management and our seasoned resources that comprise of DevOps, Software team, Software quality team, Business analyst and Project Management teams, we improve your app’s modularity, modifiability and reusability that significantly reduce the maintenance cost.

Elevated Customer
Experience

Our team makeup shifts to facilitate consultation right from project strategy, cost & time estimation, architecture planning and hosting options for seamless web application process. From trend analysis to product improvement, we know what it takes to rollout your web application faster to market.

Maintaining Coding
Standards

Our team makeup shifts to facilitate consultation right from project strategy, cost & time estimation, architecture planning and hosting options for seamless web application process. From trend analysis to product improvement, we know what it takes to rollout your web application faster to market.

Ensure 24/7 Service Availability Of Your Mission Critical Application!

Request Free Application Assessment & Health check