Application Maintenance and Support Services - Golpik

Professional Application Maintenance and Support Services

The success of businesses today depends heavily on the continuous and smooth functioning of the mission-critical applications. Even a brief downtime results not only in huge financial loss but also damage the business' reputation in case of app failure.

That’s where we come in! With 10 years of expertise in the field our seasoned engineering team takes adept care of mission-critical applications-be it desktop, web, mobile or SaaS applications (online/offline) and make sure to take preemptive measures to prevent not only unexpected downtime and application failure, but also enhancing your project features at scale.

Mission-Critical Application Maintenance and Support

 We offer the ultimate care of your application that your business demands.

We help businesses to infuse new life to their mature applications through our quality project management and execution.

Faster
Time-To-Market

75%

Capital Expenditure
Saving

30%

IT Resource
Saving

40%

Application Maintenance & Support Services

Application Performance Tuning And Optimization

  • Proactive Bugs and Issues Resolution
  • Timely Application Code Optimization
  • Timely Query Optimization
  • Timely Technological Upgrades

Cloud Architecture Performance Tuning And Optimization

  • Automated Upscaling and Downscaling of the Server Architecture
  • Fault-tolerant Architecture for High Volume Traffic
  • Security Risk Management
  • Disaster Management and Recovery Assessment, Scanning, and Optimization of Cloud Architecture
  • Cloud Cost Optimization

Rapid Development And Maintenance

  • Continuous Feature Evolvement through Weekly Sprints
  • Creation and Integration of Advanced Modules that Increase Value in your Product
  • Collaboration in Research and Revenue-driven Application Growth

Looking For Application Maintenance & Support Of Your Mission Critical Applications?

Our Third-Party Application Takeover Process

01

Complete Analysis

Architecture and Code Audit Documentation Review Performance Testing

02

Prompt Response

Hot Fixes Performance Improvement Documentation Recovery

03

Support & Maintenance

Online helpdesk and support Tracking & fixing issues Improvements Planning Scheduled and on-demand updates

Service Delivery Reporting

Our service delivery reporting allows you to make informed decisions regarding our services and your business through the service reports that are issued on different intervals:

Monthly

Support and Maintenance Report

Quarterly & Annually

Cloud Architecture Audit Report

Half Yearly

Application Service Delivery Performance Report

Yearly

Application Audit Report
Contact us to see how we add value to our customer’s business through our comprehensive app support and maintenance services

Our Application Maintenance And Support Services Encompass Activities Such As

Error Tracking &
Debugging

Offshore Product
Maintenance

Version
Upgrade

Version
Enhancements

Comprehensive
User Support

Technical
TroubleShooting

Performance
Monitoring

Performance
Testing

Documentation
Development

Quality Assurance
Testing

Keeping Costs Under Control

Reduction In Development Costs

Our tried-and-true agile product workflow that includes in depth review of codes, early bug detection and frequent testing help you to reduce the cost of fixing and overall development expenditure with each iteration.

Reduction In Onboarding Costs

Our well-defined processes and good documentation practices helps you to transfer knowledge reliably resulting in bringing down the cost of onboarding new team members.

Reduction In Maintenance Costs

Through our reliable tech stack, robust architecture, well-structured knowledge management and our seasoned resources that comprise of DevOps, Software team, Software quality team, Business analyst and Project Management teams, we improve your app’s modularity, modifiability and reusability that significantly reduce the maintenance cost.

Ensure 24/7 Service Availability Of Your Mission Critical Application!

Request Free Application Assessment & Health check